Privacy Policy
Last updated: May 27, 2026
1. Introduction
CornerRush Automation ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website and automation services.
2. Information We Collect
2.1 Information You Provide
- Contact Information: Name, email address, phone number, business name
- Business Information: Industry type, workflow details, pain points (via audit)
- Communication: Messages, feedback, support requests
- Calendar/CRM Data: Only what's necessary for automation setup
2.2 Information Collected Automatically
- Usage Data: Pages visited, time spent, features used
- Device Information: Browser type, IP address, operating system
- Cookies: Essential cookies for site functionality
2.3 Call Data (For Active Customers)
- Call recordings and transcripts (for quality and training)
- Caller phone numbers and conversation metadata
- Booking/appointment data from automated calls
3. How We Use Your Information
- Service Delivery: To provide and maintain our automation services
- Communication: To respond to inquiries and send service updates
- Improvement: To analyze usage and improve our services
- AI Training: To improve conversation quality (anonymized only)
- Legal Compliance: To comply with applicable laws and regulations
4. How We Share Your Information
We do not sell your personal information. We only share data with:
4.1 Service Providers
- AI/Voice Providers: Vapi, Bland, or similar (for call processing)
- LLM Providers: OpenAI, Anthropic (for conversation AI)
- Automation Platforms: Enterprise-grade workflow automation tools
- Hosting: Vercel, Hostinger (for website hosting)
- Analytics: Basic analytics tools (anonymized data only)
4.2 Legal Requirements
We may disclose information if required by law, court order, or to protect our rights, property, or safety.
5. Data Storage & Security
- Storage: Data is stored on secure servers in the United States
- Encryption: All data is encrypted in transit (TLS) and at rest
- Access Control: Strict access controls—only authorized staff can access your data
- Retention: We retain data only as long as necessary for service delivery or legal requirements
- Call Recordings: Stored for 90 days by default (configurable by customer)
6. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@cornerrush.com
7. Cookies & Tracking
We use essential cookies to operate our website. We do not use tracking cookies for advertising purposes. You can disable cookies in your browser, but this may affect site functionality.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.
11. Contact Us
If you have questions about this privacy policy or our data practices, contact us: